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provide the following information in a note with any returned merchandise.
If any of the following information is missing, a restocking fee can be
assessed:
1. Original
Order Number.
2. Name on
the credit card used to place the order.
3. Last
four digits of the credit card number.
4.
Identification of the returned items.
The
restocking fee is 10% of the total value of the order or $12.00 which
ever is greater.
Each time
an order is shipped the credit card company charges us a fee. If you
make it easy for us to process the return, we will absorb the credit
card costs and the costs of processing the return. However, without the
information noted above, the return process is difficult and error
prone.
It takes a
lot of effort to process a return and make an error free credit card
refund. Please be kind and provide the information we need to quickly
and correctly return your money.
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